#Xbox a10 headset update
Q: How do I update my Xbox One Controller?Ī: You can update your controller with ease. If you’re still experiencing issues, please contact Customer Support: astro.gg/AGHELP. Make sure the Volume Control Cable wheel is turned up. Check to see if the voice application you are using is set to use the headset. Q: Why can’t I hear other players in chat with my A10 Headset?Ī: Ensure your A10 Headset is securely plugged into the PC.
#Xbox a10 headset serial
Make sure to fill out the entire support case with your full name, serial number, and your complete current physical address. Submit a photo along with an explanation as to what caused the damage. What can I do?Ī: Oh no! Please open a support ticket at astro.gg/AGHELP. Be sure to hold the phone away from you so you do not pick up your voice with your phone’s microphone. Finally, test the microphone by plugging your A10 directly into a smartphone and make a phone call or record a message by talking directly into the microphone on the headset. When the mic is in the up position, it is muted. Next, make sure your microphone is down around your mouth. What gives?Ī: First, make sure the gray end of the A10 Volume Control Cable is fully seated in the headset.
Only the A40 TR Headset offers customizable Speaker Tags. Q: Can I use Speaker Tags on the A10 Headset?Ī: No. Click here for more information on 3D Spatial Audio and ASTRO Gaming products. This means the A10 Headset is also capable of delivering Dolby Atmos and Windows Sonic 3D Audio. Using the A10 Headset with a MixAmp Pro TR will be able to deliver Dolby Headphone 7.1 Surround Sound. Q: Does the new A10 Headset provide surround sound?Ī: The A10 Headset is a 3.5mm stereo headset, which means it only delivers audio (via a left and right channel) when connected to any device capable of processing and sending a surround sound signal will the A10 deliver Surround Sound. Please note: the A10 + MixAmp M60 is not compatible with PlayStation 4. Q: Can I use the new A10 Headset (Xbox/PS4/PC/Mac) with the MixAmp Pro TR?Ī: Yes! Plug the black end of the A10 Volume Control Cable into the Headset Port on the front of both versions of the MixAmp Pro TR, and make sure the gray end of the cable is firmly seated into the 3.5mm jack on your A10 Headset. Every headset is compatible with any 3.5mm jack. Q: What’s the difference between the Xbox One, PS4, and PC/Mac A10 Headset versions?Ī: Color is the only difference between all 3 versions. Xbox One is green, PS4 is blue, and PC/Mac is red. – A10 + M60 bundles include the MixAmp M60 Q: What is included with the new A10 Headset?
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